Product questions & support
Subscription issues, Telegram bot access, anything you'd normally call "support." Include your account email so we can find you quickly.
support@agoraiq.netDispute a signal or score
Believe we mis-resolved a signal? Include the SHA-256 hash and the exchange trade ticks you believe support the correction.
audit@agoraiq.netData deletion & privacy requests
GDPR, CCPA, or any other data-subject request. Export, correction, or deletion of your account data within 30 days of a verified request.
privacy@agoraiq.netPress, research, partnerships
Journalists, researchers, and integration partners. Data access for academic use is free — just ask.
press@agoraiq.netLegal, abuse, or security
DMCA, court orders, responsible vulnerability disclosure, abuse reports. PGP on request.
legal@agoraiq.netAre you a signal provider?
If you run a public Telegram, Discord, or X signal channel and want to be tracked on the leaderboard, we'll add you — free. Public calls only.
providers@agoraiq.netChatLogic Insights LTD.
Two things to expect a short reply to.
Please don't email asking whether to act on a specific signal, what leverage to use, or when to exit a position. We don't give trading advice under any circumstances, and we'll decline politely. See the risk disclosure for why.
If a signal provider deleted a call we never saw (e.g. posted in a private channel or removed before our capture window), we have no record of it either. We can only speak to what we ingested.
How we prioritize.
One person reads these inboxes. That's a feature, not a bug — you get a technical response from someone who can actually look at the code and the data, not a scripted reply.
Priority order when the queue is deep: (1) security vulnerabilities, (2) audit disputes with a hash provided, (3) subscription/billing issues blocking access, (4) everything else. If you haven't heard back within the SLA, forward your original email with "BUMP" in the subject — it resurfaces the thread.
AgoraIQ is not available to UK persons.
The UK's Financial Conduct Authority classifies crypto derivative signal services as a restricted activity. We don't currently hold the necessary permissions, so UK persons cannot subscribe to AgoraIQ. If you're a UK resident and you believe this applies incorrectly to your situation, email legal@agoraiq.net.